This framework is a tool you can freely use to help craft a testimonial or a product or service. To get started, first notice a series of questions (Framework) followed by color corresponding example answers (Examples). Study the correlation between the color coded questions & answers before using the same questions yourself next time you provide a review or feedback. The ultimate goal is to see the commonalities in empathy used to communicate so that you can gradually rely on this tool less and less.
Answer the following questions to use as an outline before constructing your review or testimonial.