This framework is a tool you can freely use to help respond to positive feedback. To get started, first notice a series of questions (Framework) followed by color corresponding example answers (Examples). Study the correlation between the color coded questions & answers before using the same questions yourself next time you respond to a positive review. The ultimate goal is to see the commonalities in empathy used to communicate so that you can gradually rely on this tool less and less.
Respond To Positive Feedback
Answer the following questions to use as an outline before constructing your response to a positive online review.